General terms and conditions


The portal is a brand owned by the company AGI MANAGEMENT APARTMENTS S.L. with address at Av Rhode, 201 of 17480 Roses (Girona) and NIF 55355713, which acts only as an intermediary and its responsibility will be limited to this function


Customers through our portal may make reservations for an accommodation, establishing at that time a direct contractual relationship, legally binding, with the Agency, owner or manager of the reserved accommodation that will henceforth be referred to as the provider.


The provider, through the computer tools compatible with COSTAGIRONA, is the one who sets the prices, extra services, photos of the accommodations, characteristics, minimum stays, occupation rules, deposit, etc ... and therefore is responsible for the veracity of the information provided, likewise it also guarantees that the rates include all taxes and corresponding fees according to the current legislation.


All the accommodations have a partner in the portal IMPORTANT section, the client must read this section carefully where important data of the reserve are collected such as supplements, fees, schedules, pets, cancellation policy, etc ... and which are part of the general conditions of the agreement that is signed between the accommodation provider and the client.


The reservations made through the portal will not be confirmed until the payment of 30% of the amount of the same is received through the different means of payment that the platform makes available to the client. The rest of the payment will be made upon delivery of the keys at the provider's address or that point indicated by the provider through the information that must be provided to the client before the date of service.


The provider will deliver the reserved accommodation in the correct conditions of habitability, cleanliness and correction, without defects or deficiencies related to the characteristics contracted through In the event that the accommodation presents deficiencies, the client must present to the supplier a claim within 24 hours of the start of the stay, and the provider provided that this claim is founded must carry out any action necessary to repair the deficiencies expressed by the client.


The client is the only responsible before the supplier of all the damages that during the period of his stay could be caused in the hired accommodation. The supplier after each of the clients' stays must carry out an inspection of the accommodations and determine with the client the damages that may have been made, applying if deemed appropriate and with the agreement of both the amount of the same and their form of collection.


Any litigation between the supplier and customer arising from the contractual relationship that binds them through reservations made in the portal, expressly waiving their own jurisdiction, will be subject to the jurisdiction of the Court of First Instance of the place where the hired accommodation is located.